24x7 Automated Customer Engagement for Telehealth Clinic
Deliver seamless, 24/7 patient engagement with AI-powered automation.
While other clinics sleep, Care Connect converts leads into patients. See how they're crushing it with 24x7 Customer!
Care Connect's rockstar medical team tackles weight loss and depression 24/7, right from your phone! Care Connect offers access to wordld class providers from the comfort of the couch...
24/7 Instant Answers
We provide service because creating and managing AI-driven customer engagement is complex and requires rare expertise.
Consistent & Reliable
We provide service because creating and managing AI-driven customer engagement is complex and requires rare expertise.
Financial Clarity
We provide service because creating and managing AI-driven customer engagement is complex and requires rare expertise.
300K
Conversations Handled
3K
Provider Appointments
95%
Customer Retention Rate
Trusted by the best in business
24/7 AI support doubled our customers in 3 months - I just wish we had it sooner!
Dr. Utkal Patel
Ivologist Weight Loss Center
Platform Customized for Tele Health Clinics
Our customer engagement platform is designed for telehealth operations. Our platform answers patient questions about your clinic and gather patient contact with minimal friction.
Creating and managing AI-driven customer engagement is complex. We make this a turn-key deployment for you.
24x7 Customer collects patient information, and helps scheduling appointments with the right care provider. It's like having your most experienced medical receptionist available around the clock.
We work with you to understand and document your practice. You will get a custom AI that understands your specialty. No coding, no technical setup, just patient care. While other clinics are missing after-hours inquiries, yours is scheduling appointments!
Provider Search
Patients can search for providers by asking questions in their own words, and 24x7 Customer quickly provides relevant doctor profiles, credentials, availability, contact details, and effortless appointment scheduling.
- Natural Langauge – Search providers using natural language.
- Quick & Relevant Matches – Instantly find providers and book appointments.
- 24x7 Availability – Digital AI Agent that is customized for your clinic's operations and available 24x7.
Automated Outbound Calling
Empty appointment slots waste valuable provider time while patients wait for care.
24x7 Customer's AI automatically calls and reminds patients about yearly physicals, periodic checkups, and medication refills—ensuring doctors' schedules remain full while patients receive timely care.
- Optimized Provider Schedules – Fill empty appointment slots by automatically reaching out to patients due for care.
- Reduced Wait Times – Connect patients with the care they need faster by identifying appointment opportunities.
- Preventive Care Focus – Automatic outbound calls for yearly physicals, checkups, and refills improve patient outcomes.
Your Customers are everywhere, and now you are too!
Your customers are hitting you up on SMS, sliding into your Facebook DMs, and jumping on your website chat at 9PM - and we've got you COVERED! Our AI speaks their language (literally!) and handles convos just like you would across EVERY SINGLE CHANNEL (SMS, Facebook Messenger, Website)
When a patient inquires about insurance coverage for a medical procedure, or a new patient needs help scheduling their first appointment, or someone has questions about their prescription refill on your website - they're raising their hand. They're asking for permission to become part of your story.
The choice is yours: Continue making people wait, or start meeting them where they are. The remarkable ones choose the latter.
Post Discharge Follow-up
Reduce costly readmissions with 24x7 Customer's Conversational AI that automates patient engagement across multiple channels after discharge.
Regular follow-ups help patients stay on track, improve health, reduce readmissions and healthcare costs.
- Timely Reminders – Ensures patients take medications on time via SMS, calls, or email.
- Personalized Check-ins – Daily follow-ups keep patients on track and informed.
- Staff Focus, Lower Costs – Free clinical teams to concentrate on complex cases requiring human expertise.
Appointment Scheduling
Patients can effortlessly schedule, confirm, and reschedule appointments through AI-driven conversations.
The system provides real-time availability, confirms bookings instantly, and sends preparation instructions via email—reducing no-shows, improving efficiency, and giving patients full control over their healthcare schedule.
- Seamless Scheduling – Instantly book, confirm, or reschedule appointments through AI.
- EHR Integration – Synchronizes with your existing healthcare systems for streamlined operations.
- Automated Reminders – Get email updates and preparation steps to reduce no-shows.
Get started in 3 easy steps
How It Works
Sign-up
for 24x7 Customer
Pick a plan that based on the size of your TeleHealth Clinic operations
Configure
services and clinic policies
Tell us about your TeleHealth clinic features and policies
Connect
Website, Facebook, Phone
Connect your communication channels, start helping customers
Why 24x7 Customer is
Your Ultimate Solution for Your Tele Health Clinic’s Customer Engagement
Convenience
For Patients
Your patients are already on their phones - so meet them there! Website chat? Got it. Facebook Messenger? Done. Simple text message? ABSOLUTELY! They chat like they're talking to a real person, and get instant answers about your services. No tech hurdles, no complicated apps - just pure, simple convenience!
For Telehealth Clinic Management
Our user-friendly software immediately alerts you to new customer leads, simplifying your operations and enhancing efficiency.
Speed
For Patients
When patients need medical info, they need it NOW! No waiting on hold, no 'we'll get back to you.' They ask, they get answers - BOOM! Rates? Covered. Services? Done. Insurance questions? Handled. Real-time responses that keep patients in the loop and ready to book. That is how you win!!
For Telehealth Clinic Management
Deploy our state-of-the-art automated engagement tools within days. No complicated tech, no long implementation - just quick setup and instant results. While other clinics are playing catch-up, you're already converting inquiries into appointments!
Customization
At the heart of our platform is the latest in Natural Language Understanding and AI. Our software isn’t one-size-fits-all. It’s designed specifically for tele-health interactions and can be precisely tailored to each clinic's unique services and policies. Schedule a demo today.
Pricing
How Much Will It Cost ?
Starter
Up to 25,000 Messages (Monthly)
Ideal for small teams (Up to 4 Operators)
| Starter | Pro | Premier | |
|---|---|---|---|
Dedicated Phone Number |  | | |
Website Chat | | | |
Customized Customer Engagement | | | |
Roles & Permissions | | | |
Email Notification | | | |
Automated AI Responses (Natural Language Support) | | | |
Onboarding Fee (Customization for the services your clinic provides) | | | |
Multi-Users | 5 | 10 | Custom |
Automated Chat Assignment | Add - On | | |
Enhanced Customer Engagement Reports | Add - On | | |
SMS Notification to Management | Add - On | Add - On | |
FB Messenger | Add - On | Add - On | |
Add-Ons
An add-on is a set of premium features that you can add to your account for an additional fee.
SMS Notifications
FB Messenger
Experience Seamless Customer Engagement
Join thousands of businesses already benefiting from 24x7 Customer.
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